Please email us at Inquiries@PassagePillows.com. If you have specific questions about an order, please include your name, contact information, order number, and any relevant product information.
RETURNS & EXCHANGES
If for any reason you are dissatisfied with your purchase, please email us directly at Inquiries@PassagePillows.com. You will be credited with the full amount of your purchase, less shipping costs. All returns must be received within 30 days of purchase.
PRESS AND WHOLESALE INQUIRIES
Please email us at Inquiries@PassagePillows.com.
Passage Pillows is pleased to offer custom branding opportunities for wholesale orders. Please inquire at Inquiries@PassagePillows.com.
Every pillow you purchase at www.passagepillows.com arrives Gift Ready, wrapped in a satin ribbon and gift tissue. We hand-assemble every purchase, at no extra charge. Whether you are buying something special as a gift, or even for yourself, it will arrive in style.
PILLOW LOFT PREFERENCES
Passage Pillows offers pillow two pillow sizes: slim and full. Our standard pillow is the 12 oz full. Should you require an 8 oz. slim pillow, please email us at
EXTRA PILLOW COVER
Passage Pillows offers replacement and spare pillow covers. For $35, you may purchase a pillow cover only. To do so, use the Purchase Cover option on the desired pillow styles page.
Most orders will be processed within 3 days. We do not ship on Saturdays, Sundays, or holidays. For international shipping orders, please inquire with us directly at
Sales taxes are applied based upon the location to which the order is being shipped. Colorado residents pay 7.75% sales tax.
Do not use this pillow in the company of babies or small children. Never leave children unaccompanied with this product. Potential suffocation hazard.